Terms and Conditions
1. Acceptance of Order
It is your responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access) when we send through your order acknowledgement email.
International customers will be responsible for the payment of any applicable import duties and taxes.
Every effort is made to ensure that prices are correct at the time of publication. If an error has been made, we or you may cancel the order subject to the terms indicated under section 5.
We reserve the right to change prices without notice up until the time you have placed your order.
3. Purchase of artwork
Purchases can be made directly through the gallery website, or via email or phone, if you prefer. We are always happy to discuss any purchase and provide any further information you might like.
In the event of our bank informing us that any credit card provided by a customer has been used without authority or otherwise improperly used the customer shall be obliged to return works forthwith.
If you change your mind and wish to cancel your order, please do so by contacting the gallery by email or phone as soon as possible after purchase. Cancellations of orders cannot be carried out after artwork has been dispatched. Where customer cancellation occurs, a full refund will be made to your originally used method of payment.
5. Colour & Anomalies
Although we are confident that our production process produces limited edition art that is as closely matched to the original product as possible, goods may not appear the same colour as shown on the website. The digital appearance of an image can vary depending on the device you are using to view the artwork.
We use natural wood for our frames. Within acceptable limits, there may occur blemishes in our frames - such as small knots - which can only be considered a naturally occurring phenomena and therefore not considered defective.
Whilst we attempt to be as accurate as possible with the specifications of the artwork offered for sale, we cannot be held responsible for any inaccuracies.
6. Availability of Artwork
We keep our website up to date daily. All purchases are subject to current availability and authorisation of payment. In the unlikely event that an artwork has been sold in the gallery prior to an online purchase, the customer will be informed and payment refunded.
Where artwork is part of a specific exhibition, we ask that the artwork remains on display until the end of the show. In this case, artwork will be dispatched at the end of the exhibition, and we will contact you prior to doing so. However, exceptions can be made upon enquiry and in special circumstances artwork can be shipped at an earlier date, where possible.
Take care when hanging your artwork to avoid direct sunlight, or particularly damp conditions which may warp the material over time. If you would like any advice about hanging your artwork, we are more than happy to advise. We are unable be held liable for any defects caused to purchases through conditions of use or storage within your home.
8. Own Art
Resipole Studios is a member of the Own Art scheme, which enables the purchase of original artwork and limited edition prints in 10 interest free installments. This is only available to UK residents over the age of 16 who meet one of the following criteria:
- Working at least 16 a week (employed or self-employed)
- A retired person in receipt of a pension
- A person in receipt of disability allowance.
Further details can be found at: https://www.ownart.org.uk/how-to-own-art/
9. Artist representation
Resipole Studio acts as an agent and online platform for the promotion of artists and their artwork. Artwork is sold on a sale or return basis, with a commission paid to artists for any sold works. All artwork, unless stated, remains the property of the artist until sold.
Unless an artist is VAT registered, VAT is only applicable to the gallery commission on the sale. Contact the gallery if you require a detailed VAT receipt for your purchase.
11. Website and image copyright
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. All images of artwork are copyrighted to the artist and gallery. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Please get in touch with the gallery if you require any further information before purchasing from this website.
Contact us on firstname.lastname@example.org or +44(0)1967 431506